These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and MindsMetric ("Company", "we", "us") governing your access to and use of the MindsMetric platform, website, and all related services (collectively, the "Service").
By accessing our website, joining our waitlist, or purchasing our Service, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Refund Policy, which are incorporated herein by reference.
MindsMetric provides an online psychometric assessment platform that includes:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice. We will not discontinue the Service for existing paid users without providing a pro-rata refund.
To use MindsMetric, you must:
By using the Service, you represent and warrant that you meet all eligibility requirements. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.
Waitlist: By joining our waitlist, you agree to receive one launch notification email containing your early-access discount code. You may unsubscribe at any time. Joining the waitlist is free and does not obligate you to purchase.
Account: You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account at support@mindsmetric.com.
We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent purposes.
Access to the MindsMetric full assessment is available for a one-time fee of $29 USD (or the equivalent in your local currency as displayed at checkout). This fee includes all three assessment attempts and the full report.
All payments are processed by Paddle, our Merchant of Record. Paddle is responsible for billing, tax collection, and payment compliance in your jurisdiction. By purchasing, you agree to Paddle's terms and conditions.
Early-access waitlist discount codes are single-use, non-transferable, and valid for 30 days from the date of issue.
All content on the MindsMetric platform — including but not limited to the question bank, scoring algorithms, report templates, design, text, graphics, and software — is the exclusive property of MindsMetric and is protected by copyright, trade secret, and other intellectual property laws.
Your report: The report produced from your assessment is licensed to you for personal, non-commercial use. You may download, print, and share your own report. You may not reproduce, resell, or represent the report as your original work.
Restrictions: You may not:
You agree to use MindsMetric only for lawful purposes and in accordance with these Terms. You must not:
Violation of these acceptable use provisions may result in immediate account termination without refund.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
By using MindsMetric, you acknowledge and agree that:
Our Service relies on third-party providers including Anthropic (report generation) and Paddle (payment processing). Your use of these providers is subject to their respective terms and policies.
We are not responsible for the actions, content, accuracy, or reliability of third-party services. In the event a third-party service is unavailable, we will endeavour to restore the Service promptly but cannot guarantee uninterrupted availability.
To the fullest extent permitted by applicable law, MindsMetric shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to:
Our total aggregate liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid to MindsMetric in the 12 months preceding the claim — which in most cases will be $29.
Some jurisdictions do not allow certain limitations of liability. If you are in such a jurisdiction, some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless MindsMetric and its directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:
We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach any provision of these Terms.
You may stop using the Service at any time. If you wish to delete your account or personal data, contact support@mindsmetric.com.
Upon termination, all rights granted to you under these Terms cease immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and indemnification) shall survive.
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.
Any dispute arising from these Terms or your use of the Service shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of [Arbitration Body], except that either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property rights.
Jurisdiction-specific rights: Nothing in these Terms limits your statutory consumer rights under applicable law, including the UK Consumer Rights Act 2015, Australia Consumer Law, South Africa Consumer Protection Act, or equivalent legislation in your country.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify registered users by email and update the "Last Updated" date above. Changes take effect 14 days after notification for existing users, and immediately for new users.
Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, please discontinue use of the Service.
For any questions regarding these Terms of Service: